We are recruiting for a Data Analyst to join our team in Fresno, CA. This position is fully in-person and reports to our office in Fresno, CA. 

The Data Analyst collaborates with Chief Medical Officer (CMO) and Contracting and Managed Care Officer (CMCO) to track medical management, quality management, and patient and provider grievances, and assist in delivering superior customer service. Works with the CMCO and CMO to implement and manage effective utilization management processes that result in lower costs, efficient utilization of services and optimize clinical outcomes. Collaborate with clinical team members to evaluate the potential over and/or underutilization of specialty services based on clinical protocols. Develop and support relationships with contracted provider office staff that result in continued improvement in quality healthcare outcomes.

Performance Area 1: Data Analysis & Reporting

- Develop and maintain reports and dashboards to support clinical, operational, and financial decision-making.

- Respond to data requests using PowerBI or custom SQL queries when necessary.

- Validate and document data accuracy before report delivery.

- Collaborate with stakeholders to understand reporting needs, KPIs, and performance metrics.

- Provide end-user support for self-service reporting platforms and educate staff on data interpretation.

- Maintain a repository of SQL scripts, report inventories, PowerBI models and documentation for repeatable use.

Performance Area 2: Data Engineering & Integration

- Build and maintain ETL/ELT processes to extract, transform, and load data from systems such as athenaOne, athenaOne Dental, and other healthcare platforms.

- Support internal data mapping and integration efforts for new and existing implementations.

- Optimize SQL queries and database performance to improve report generation and data accessibility.

- Assist in the development and maintenance of data models and schemas for reporting databases.

- Interface with external systems and APIs to support data interoperability and reporting needs.

Performance Area 3: Technical Support & Collaboration

- Field incoming report requests via phone or IT Support Structure (ITSS) tickets.

- Track and document all report requests, including specifications, delivery format, and timelines.

- Communicate proactively with end users regarding delays, changes, or validation timelines.

- Conduct follow-ups to ensure reports remain relevant and up-to-date.

- Contribute to team knowledge by creating help sheets, documentation, and training materials.

Education:

Degree in Data Science, Health Informatics, Computer Science, or a related field; or equivalent experience.

Licenses/Certifications:

Must obtain and maintain vendor and industry certifications as directed.

Experience:

- Experience with athenaOne and athenaOne Dental workflows and reporting tools desired

- Familiarity with HRSA reporting requirements for FQHCs.

- Experience with Microsoft Power Platform solutions such as PowerBI and PowerAutomate desired

- Experience with Microsoft SQL desired

- Experience in healthcare operations or financial reporting desired

Skills:

- Proficiency in SQL and data visualization tools (e.g., Power BI, Tableau).

Travel is Required for this position

PHYSICAL REQUIREMENTS

• Must be able to lift up to 25 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn
• Must be able to sit between 5-7 hours daily
• Must possess close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Must be able to work indoors and out doors
• Must be able to operate a motor vehicle to and from various sites at UHC.

The pay range for this non-exempt position starts at $33.82 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

• Medical, Dental, and Vision insurance with low premium cost
• Paid time off and paid holidays
• 401k plan with matching contribution
• Educational Assistance
• Employee discounts and more!