Works closely with the Medical Billing Manager and other members of the Team to:

• Translate medical procedures into appropriate insurance billing codes.
• Enter accurate information into the practice management system.
• Produce statements and claims.
• Bill the insurance company for services performed and/or the patient for patient portion due.
• Collect correct insurance information from the patient and verify the patient’s benefits.
• Investigate unpaid accounts/claims within a timely manner.
• Maintain skills and knowledge of payer rules and guidelines in order to bill accurately.

EDUCATION:

• High School Grad/GED

LICENSE/CERTIFICATION:

• Certified Professional Coder preferred but not required.

• Minimum 2 years of experience in a healthcare setting, preferred.
• Knowledge of medical, dental billing and collections practices. 

SKILLS:

• Bilingual preferred but not required.
• Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
• Customer-service oriented
• Strong computer skills
• Familiar with adult learning and general training techniques
• Positive professional insight
• Flexibility and dependability
• Demonstrated good problem-solving skills; sound judgment
• Skill in answering a telephone in a pleasant manner
• Modern office practices and procedures including email
• Attention to detail and excellent follow-through on work tasks
• Able to handle multiple tasks simultaneously

PHYSICAL REQUIREMENTS:

• Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.

The pay range for this non-exempt position starts at $20.90 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

• Medical, Dental, and Vision insurance with low premium cost
• Paid time off and paid holidays
• 401k plan with matching contribution
• Educational Assistance
• Employee discounts and more!