Works closely with the Director of Operations and other members of the organization’s management team to:

• Responsible for leading and managing the UHC health center and supporting UHC’s vision of quality health care and excellent customer service.
• Defines the UHC mission, vision, and goals at the site level and is effective at communicating these directives to staff.
• Directs all billing and collecting procedures, to include appropriate coding and ensuring that staff are trained and educated in all local, state, and federal billing regulations.
• Oversees the delivery of patient services to include reviewing physician schedules and forecast data.
• Recruits personnel, supervises, and directs health center staff to ensure the center operates in an effective and efficient manner, ensuring the patients receive a high quality care and excellent customer service.
• Completes various special projects that may require reviewing and analyzing information, identifying problems, recommending solutions, and writing reports.
• Understands and enforces UHC personnel and operations policies and procedures.

EDUCATION

• Bachelors degree with coursework in Business Administration, Health Services, or related field preferred.
• 5 year experience as it directly relates to the responsibilities listed above.
• 10 years of directly related experience can be used in place of the Bachelors Degree.

LICENSE/CERTIFICATION:

• Possess a valid CA Driver's License

PRIOR EXPERIENCE:

• Minimum of 1 year of management experience or 2 years of supervisory experience.
• Minimum 2 -3 years of experience in a health care setting, preferably in an ambulatory care setting.

SKILLS:

• Bilingual Preferred (English/Spanish) but not required
• Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
• Customer-service oriented
• Strong computer skills
• Familiar with adult learning and general training techniques
• Positive professional insight
• Flexibility and dependability
• Demonstrated good problem-solving skills; sound judgment
• Effective leadership/supervisory skills
• Modern office practices and procedures including email
• Intermediate computer skills
• Attention to detail and excellent follow-through on work tasks
• Able to handle multiple tasks simultaneously

PHYSICAL REQUIREMENTS

• Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff.
• Must be able to read memos, computer screens, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn.

The pay range for this Exempt position starts at $85,119 a year. Our salary ranges are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

• Medical, Dental, and Vision insurance with low premium cost
• Paid time off and paid holidays
• 401k plan with matching contribution
• Educational Assistance
• Employee discounts and more!