A UHC Health Care Associate (HCA) shows genuine warmth with patients and has the ability to make them feel comfortable in the health center while providing effective and technically competent clerical assistance to both patients and UHC providers. The HCA ensure complete and accurate information of all patient encounters and charge information. To provide complete, accurate and timely posting of all patient encounter data; procedures, diagnosis, demographics and payment collection data. Audit and verify information on data entry document with existing information in patient database. Adhere to policies, procedures, and safety regulations as defined by United Health Centers of the San Joaquin Valley.
Works closely with the HCA Supervisor and other members of the clinic management team to: