PLEASE NOTE: UHC Administration is currently located in Parlier, but will be relocating to Fresno in January 2019.
Under the Supervision of the Director of Clinical Services. The MA Specialist will assist in the ongoing support of the electronic health record, practice management system, and other clinical information systems. A primary role will be to provide training & support of clinical staff as stated in the MA Boot Camp training checklist as it pertains to nursing policies and procedures on all the health information technology systems. This position will also be responsible for being the primary support to troubleshoot, resolve, and address Clinical system issues. The position is part of an implementation team of Clinical Specialists that will engage in the day to day operations of staff when opening and managing a new site. Additionally train new staff members at health centers until they are proficient in position.
The position will involve working with the Clinical Specialist Team and must be able to handle multiple task simultaneously, maintain attention to detail and follow through on work tasks and other MA duties as assigned.
As a UHC Medical Assistant (MA) shows genuine warmth with patients and has the ability to make them feel comfortable in the health center while providing effective and technically competent nursing assistance to both patients and UHC providers. The MA assists in examination and treatment of patients under the direction of a physician. Primary tasks are to interview patients, measure vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and record information on patients' charts (paper or electronic). MA may be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Finally, the MA prepares treatment rooms and exam rooms for examination of patients. The Medical Assistant position provides or facilitates the provision of information needed by both patients and clinicians. Furthermore, they ensure a smooth and well-connected patient flow. The Medical Assistant reports to the Nursing Supervisor.
Works closely with the Director Clinical Services, Clinical Services Trainer, Nursing Supervisor and other members of the clinic management team to:
Experience in healthcare setting required, in either implementation or electronic health record support role. EHR experience preferred. Must possess excellent oral and written communication skills.
Orients new clinical staff on the electronic health record policies and procedures, demonstrates the ability to use problem identification and solution skills and present training in an organized and understandable manner.