United Health Centers of the San Joaquin Valley

  • WIC Breastfeeding Peer Counselor - Part Time

    Job Locations US-CA-Sanger
    Posted Date 3 weeks ago(2/26/2019 9:44 AM)
    Job ID
    # of Openings
  • Overview

    The WIC Breastfeeding Peer Counselor (PC) reports to the WIC Breastfeeding Peer Counseling (BPC) Program Coordinator. The PC promotes the  BPC Program; provides basic prenatal and postpartum breastfeeding counseling to WIC participants following state and agency protocols at the WIC Site or on the telephone during WIC site hours; contacts breastfeeding program participants at the frequency intervals prescribed by the WIC Policy and Procedure Manual (WPPM) Breastfeeding Peer Counseling Program policy; maintains accurate records of counseling and contacts using the Peer Counseling Data Base and WIC MIS; initiates referrals to the IBCLC,  BPC Program Coordinator or to other community resources as needed; maintains participant confidentiality;  attends ongoing in-service trainings and meetings;  issues breast pumps to BPC Program clients and follows-up with breast pump use; and assists with breastfeeding promotion activities at the WIC site or at community events.  Also, performs other general BPC Program duties in support of the WIC Program objectives as needed.


    Works closely with the WIC BPC Program Coordinator and other members of the BPC Program team to:

    • Make telephone calls and greet the WIC participant. Enters appropriate data into Breastfeeding Data Base and maintains computer files through the Breastfeeding Data Base application, including making appropriate comments after contacts, making future appointment contacts, and referrals. Conduct follow-up calls to participants within WIC policy guidelines. Posts Breastfeeding Peer Counseling materials at WIC site.
    • Utilize WIC MIS screens to perform the following duties: identify WIC and PC appointment dates and times, schedule/reschedule appointments, locate and find class and food instrument issuance (e.g. breastfeeding and/or formula package) information in WIC MIS.
    • Participate in continuing education via attendance at required training sessions/workshops and reading/studying printed materials provided by the updated in established WIC Policies and Procedures Manual (WPPM) and Revisions.
    • Present information and promote the breastfeeding peer counseling program to WIC participants for 5 – 10 minutes during prenatal and postpartum classes, as well as during one-on-one telephone calls, and assist in the program enrollment process.
    • Meet with enrolled participants monthly, either in person or via telephone until 2 weeks prior to Estimated Delivery Date (EDD), to provide appropriate breastfeeding education, counseling and support.
    • Meet with enrolled participants either in person or via telephone every 2 -3 days in the first week post-delivery, then weekly for the first month, to provide appropriate breastfeeding education, counseling and support. Meet with participants weekly within 2 weeks of (EDD).
    • Meet with enrolled participants before returning to work/school, at least monthly from 2 – 6 months post-delivery, to provide appropriate breastfeeding education, counseling and support.
    • Issue breast pumps when needed by peer counseling program participants. Follow-up with participants, provide phone counseling regarding breastfeeding and pumps when needed.
    • Promote participant support groups based on participant interest and peer counselor availability. Read supporting materials, contacts interested participants, plans and coordinates support group meetings, and facilitates meeting with participants.



    • High school graduate or GED


    • Possess a valid Driver’s License


    • Interviewing, group/individual nutrition education, or consumer education desirable.
    • Clerical and community service work preferred.
    • Computer basics and data entry
    • Must have successfully breastfed at least one baby.


    • Bilingual, Spanish/English preferred
    • Able to communicate effectively and clearly with others from various cultural backgrounds, by telephone or in person.
    • Have knowledge and understanding of, and sensitivity to, area minority groups and their socio-economic backgrounds and cultures.
    • Have basic and data entry computer skills.
    • Able to learn and understand WIC MIS Program and Breastfeeding Data Base applications.
    • Able to make appropriate decisions regularly and organize work effectively with supervision.
    • Able to work as a team member.
    • Able to communicate effectively in one-on-one and group education contacts.  
    • Able to be enthusiastic about breastfeeding and have a desire to share that enthusiasm.
    • Must have successfully breastfed at least one baby.
    • Must be willing to participate in WIC Breastfeeding Peer Counselor Training (25 hours) within 1 year of hire date.  
    • Able to provide help to breastfeeding mothers; assess for issues that can impact breastfeeding success; learn to describe problems and symptoms; and, learn and apply Baby Behavior, Participant Centered Education (PCE) and other WIC counseling techniques as needed.



    • Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels).
    • Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to participants and staff.
    • Must be able to read memos, computer screens, BPC Program forms and documents.
    • Must have high manual dexterity.
    • Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn


    ***Travel May Be Required for this Position***



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